Shipping & Returns

Shipping

Orders are processed after payment is successfully completed.

Customers are responsible for providing a complete and accurate shipping address at checkout.

Shipping times may vary depending on the product, destination, and carrier. Once an order has been shipped, delivery times may be affected by carrier delays or other circumstances outside of our control.

If an order is returned because an incorrect or incomplete shipping address was provided, additional shipping charges may apply before the order can be resent.

Returns & Refunds

If there is a problem with your order, please contact Be Great & Create through the website Contact page.

Return or refund eligibility may depend on the product and condition of the item.

Items that are used, worn, damaged after delivery, or personalized may not be eligible for return or refund.

If an item arrives damaged, incorrect, or defective, please contact us as soon as possible so we can review the issue.

Approved refunds will be returned to the original payment method when applicable.

Event-related purchases, digital access, or experience-based products may have separate refund terms depending on the offer.